WHY US?

Dealing with an insurance company when making a claim is similar to going to court, would you turn up to court without legal representation? Would you let the advisors of the opposing party tell you what you are entitled to sue for? Or would you be smart enough to hire your own advisors to show you the best possible ways to succeed? If you answered yes to the last question, then stop reading and contact us immediately to get the best help possible. However, if you are still not convinced, then continue below.

We deal with claims every day. It's not part of our business; it's the ONLY thing we do. After you contact us, we usually come out to assess the damage first. Our experience enables us to not only look at the visible damage, but also damage that may not be obvious to the untrained eye. The adjuster might, for example, suggest that you take up some flooring and put it down after the repair is done, but with our experience, we know that the floor never reverts back to its original standard. Should you be left with a damaged floor, full of cracks and uneven surfaces? We don't believe you should, so we will fight to get you a brand-new floor that is fully covered by your policy. For instance, you might want to tile your kitchen floor instead of putting back down a wooden floor, with us appointed you have a much higher likelihood of getting this change accepted.

Working in this industry for so long has given us the opportunity to build professional relationships with insurers and loss adjusters, which helps the process go smoothly. When we call out to assess your damage, we created a detailed report with costings. PCLA then meet with your insurance company’s loss adjustor at your premises. We go through our detailed report with the adjuster and explain everything we will be claiming for on your behalf. When PCLA are involved loss adjusters immediately know that no stone will be left unturned when assessing the damage, we are known for being very meticulous and going through everything with a fine-tooth comb.

We recommend that you contact us before contacting your insurance company and allow us to submit your claim. However, if you have already contacted your insurance company, that is fine too. In our previous cases, we’ve had clients who decided to make their claim alone and received an offer that we managed to double after they involved us in the process. In some cases, we have seen a 3 to 5-time increase in the final settlement after we were appointed. Even if there is a fee associated with hiring any loss assessor, our records indicate that the client always receives a larger net settlement with us involved. If we don’t manage to get a settlement for you, then we won’t charge you anything at all, it’s a NO-WIN NO-FEE agreement. You have absolutely nothing to lose, on the contrary, you have a lot to gain.

Making a claim can be a very overwhelming and confusing process during moments after facing a loss, especially when you do it alone. At this time you are usually in a traumatic state with so many questions that need to be answered, but no one to answer them. We are always available to answer your questions to give you peace of mind. With PCLA on your side, we will take the hassle out of making a claim, we will review every detail in your insurance policy and use all the areas available to achieve the maximum settlement that you are entitled to. You won’t have to spend hours on hold trying to deal with the insurance companies, we will do all this for you and we will keep you informed every step of the way. We know the process and how long each step should take. We always apply the necessary pressure on the insurance company if we notice any delays in the process, this results in the fastest possible settlement of your claim.

No Win, No Fee

Damage Assessed
Within 2 days

24 Hour Advice on
Project Work

Certified Insurance
Practitioners

Experienced
Loss Assessors

First survey
Free of charge

We recommend you contact us before contacting your insurance company and allowing us to submit the claim, however if you have already contacted your insurance company that is fine too. In our experience for example people who have risked going it alone and got their first offer, it is not uncommon for us to be able to double that first offer after we get involved and in some cases we have seen 3 to 5 times increase in the final settlement after we are appointed. Although there is a fee associated with hiring any loss assessor, our records indicate that you the client receive a larger net settlement with us involved than you would have without us involved. If we don't achieve a settlement for you then we don't charge anything at all, it's a NO-WIN NO-FEE agreement, you have nothing to lose but a lot to gain.

Making a claim is confusing time consuming and overwhelming when facing it on your own, it is an extremely stressful process in a time of loss or trauma, where you will have lots of questions but no one to answer them. Your insurance company may start quoting the complexities of what is written in the small print of your contract, they can then state that this small print means your not entitled to as much or anything at all. With PCLA on your side we will take away all the stress of making a claim, we too understand the complexities and small print, we can use these to your benefit and we will keep you informed every step of the way. We know the process and how long each step should take, we apply pressure if we notice any delays in the process, which results in a speedy and effective settlement.